Care Coordination

The Area Agency on Aging (AAA) Care Coordination Program helps adults age 60 and older identify and access services and resources that can support independent living.

Care Coordination begins with an assessment of the individual’s needs. When appropriate, staff help connect and coordinate local resources and may arrange limited in-home or supportive services based on the person’s assessed needs and program eligibility.

 

How Care Coordination Can Help.

Depending on an individual’s needs and eligibility, Care Coordination may assist with arranging services such as:

Service

HHSC Definition

Personal assistanceTemporary services to assist an older person with tasks such as bathing, dressing, grooming, toileting, and ambulating.
Homemaker assistanceTemporary services to assist an older person with tasks such as light housekeeping, meal preparation, escort tasks, and shopping assistance.
Respite careTemporary services for an eligible dependent care recipient for the relief of a caregiver, provided in the eligible caregiver's home or the home of the care recipient while the primary caregiver is unavailable or needs relief. In addition to supervision, services may include the same activities as Homemaker and Personal Assistance.
Minor residential repairs when a health or safety issue is identifiedServices consisting of minor repairs or modifications of a dwelling occupied by an older person that are essential for the health and safety of the older person. Not cosmetic.
Minor health maintenance equipment not provided through Medicare or MedicaidHealth Maintenance: provision of dental services or hearing aids. 

 

Who Can Receive Care Coordination?

The Care Coordination Program serves eligible adults age 60 and older. Priority is given to individuals with the greatest economic or social need and to those whose circumstances may make it more difficult to remain independent.

 

Priority May Be Given to Individuals Who:

  • Are in greatest economic or social need, particularly low-income and minority older adults.

  • Have recently experienced a major illness or health care crisis, or have recently been hospitalized and need additional assistance during recuperation.

  • Are moderately to severely impaired in activities of daily living or instrumental activities of daily living.

  • Have insufficient caregiver support.

 

What Happens When You Contact Us?

Care Coordination staff assess the individual’s needs and determine what assistance and local resources may be appropriate. When services are available and the individual meets program requirements, staff can help coordinate appropriate supports.

Because each person’s circumstances are different, services are based on an individual assessment and program eligibility.

 

What Is a Consumer Needs Evaluation (CNE)?

The Consumer Needs Evaluation (CNE) helps Care Coordination staff identify an older adult’s needs and determine what services or resources may be appropriate. The evaluation provides an opportunity to look at the individual’s ability to manage daily activities, available support, and other needs that may affect independent living.

Completion of an assessment does not necessarily mean that a particular service will be available. Services are based on individual needs, program eligibility, and available resources.

Cost of Care Coordination

There is no cost to eligible individuals for Care Coordination services. Services are intended to provide short-term assistance to help older adults address identified needs and maintain independence.

 

Contact the Area Agency on Aging

If you or someone you care for may need assistance remaining independent at home, contact the Area Agency on Aging to learn more about Care Coordination and available resources.

Area Agency on Aging of the Coastal Bend
2910 Leopard Street
Corpus Christi, TX 78408
Phone: 361-883-3935
Toll-Free: 1-800-252-9240

Need Help Finding Aging or Disability Services?

The Aging and Disability Resource Center (ADRC) can help you find aging and disability resources.

ADRC: 1-855-937-2372 (1-855-YES-ADRC)